FAQ

How Can I Check The Status Of My Order?

Once you place your order, you will receive a confirmation email, and once the order is shipped out, you'll receive a tracking number to keep you updated on your order's status & estimated delivery date. You can contact us directly at hello@mambosplash.com if you need any further assistance.

 

How Long Does Shipping Take?

Please allow up to 48 hours for your order to process and to be shipped out. Our fulfillment centers are located around the world. For orders within the United Kingdom & Europe, it will normally take about 6-10 business days. For International orders, please allow up to 14 days. 

 

Do You Ship Internationally?

Yes! We ship to most major countries around the world.

   

Can I cancel my order after I’ve already paid?

Orders may be cancelled for any reason up to 30 minutes after placing the order. If it's been more than 30 minutes since placing the order, the order will be automatically processed and shipped as scheduled. In order to cancel your order in the 30-minute window, you may reach out to us at hello@mambosplash.com.

 

How can I contact you?

Send us an email at hello@mambosplash.com  and will get back to you as soon as possible! Thank you.